We pick-up

Mattresses

• Mattresses in any size and condition, and any type such as foam, latex and futon.
• Bed base ensemble (these are fabric-covered bed bases).

Bulky household items and furniture

Do not book electronic or battery powered items under this category. If your item has a battery, plug or power cord, book it under the 'metals, whitegoods and e-waste' category. This includes toys that light up or make sounds, electric bikes and hoverboards.

• Household furniture: tables, chairs, sofas/lounges, wardrobes, bookshelves, desks, drawers, cabinets, wooden bedheads, bedframes, bed slats and cots.
• Mats and rugs. Cut large rugs into 1m lengths, roll and tie them with string or tape.
• Wooden barbecues - barbecues with both wooden and metal parts.
• Garden and outdoor furniture.
• Small and loose household goods: toys, strollers, prams, baby seats, suitcases, crockery, posts and pans. Loose items must be in boxes.
• Garden waste: branches, plants. Branches shouldn't be more than 1m long or 10cm thick, and loose items must be bundled and securely tied.

Metal, whitegoods and e-waste

• Whitegoods and large metal appliances: fridges, washing machines, dryers, dishwashers, ovens, metal heaters and hot water systems.
• Sporting and gym equipment: trampolines, weight benches and treadmills.
• Bikes and electric bikes. Note: The big battery in an electric bike must be removed before placing your items out for collection. We don't pick up big batteries.
• Steel ladders.
• Lawnmowers (empty of fuel).
• Metal barbecues - barbecues made from metal only (we pick up barbecues with wooden parts but please book them under Bulky household items and furniture. They go to different facilities).
• Metal bedheads and bedframes - made from metal only (please book wooden bedheads, bedframes and bed slats under Bulky household items and furniture. They go to different facilities.).
• E-waste (any items with a battery, plug or power cord) - please book a number of small items together
  • Electronics: TVs, computers and laptops, monitors, lamps, stereos, printers, gaming consoles, DVD players and video recorders.
  • Small household appliances: vacuum cleaners, toasters, mixer, blender, kettles, heaters, irons, coffee machines, ironing boards and pedestal fans.
  • Electronic or battery powered toys and household goods: toys that light up or make sounds and hoverboards. Note: the big battery in a hoverboard must be removed before placing your item out for collection. We don't pick up big batteries. 

We don't pick-up

Any of these items placed out won’t be picked-up and may result in a fine.

• Bags / bagged rubbish of any type (including food and general waste). 
• Car parts, car tyres, car batteries.
• Electric bike and hoverboard batteries. See our battery guide for where to recycle these. 
• Building, renovation or demolition material: carpet, carpet off-cuts, bricks, rubble, dirt, pipes, roofing panels, doors, plasterboard, floor or roof tiles, girders, timber, fencing or wooden pallets, baths, kitchen cupboards, built-in wardrobes, toilets, cisterns and kitchen sinks.
• Mirrors and glass items, including furniture with glass tops or panels. You can drop these off to a resource recovery centre such as SUEZ or Bingo (fees apply).
• Household chemicals: paints, oils, flammable liquids, poisons, pesticides, household and pool cleaners, motor oil or cooking oil, fluorescent lights, gas bottles or fire extinguishers. These can be recycled at a Household Chemical CleanOut collection.
• Commercial waste including milk or bread crates.
• Heavy / extra-large items: tree stumps, logs, trunks or branches thicker than 10cm (our trucks can’t handle them). Material over 1.5m long or 100kg heavy.