Missed waste collection

Waste collection services can occur anytime between 5:30am and 6:00pm on your scheduled service day.

If your waste collection service has been missed you can report this by completing the online form below.

Missed services will be collected within 2 business days.

Please note that these requests are serviced on weekdays only.

Indicates response required

Residential address

Pick-up location

Which collection has been missed?


Your details



Privacy & Personal Information Protection Notice
Purpose of Collection: For investigation of issues reported by user
Intended recipients: Officers of the Council of the City of Sydney
Supply: While the supply of information is voluntary, insufficient information may result in your request not being processed
Access/Correction: Council officers or Government Information (Public Access) Act Requests
Storage: Council‘s Records Management Systems and Archives