Missed waste collection

Your waste collection services can occur anytime between 6:00am and 6:00pm. Please wait until after 6:00pm on your scheduled service day to report a missed service (see above for temporary service interruptions).

Complete the form below to report a missed collection for your red lid, yellow lid, green organics bins and booked pickups.

If your maroon lid food scraps recycling collection was missed, please fill in the Report a Local Issue form.

These requests are serviced Monday to Sunday.


Delays on bulky waste collections 

We’ve temporarily paused bookings for our bulky waste collection. 

Our trucks are out making sure all current bookings have been collected and will resume taking new bookings on Monday12 December. 

If you need to report a missed bulky waste collection, please leave your items out and wait 2 days before making the report. 

We apologise for any inconvenience caused. 

Find out more about bulky waste collection<Link to https://online.cityofsydney.nsw.gov.au/BookAPickUp/SelectService

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