Missed waste collection

Your waste collection services can occur anytime between 6:00am and 6:00pm. Please wait until after 6:00pm on your scheduled service day to report a missed service.

Complete the form below to report a missed collection.

Missed services will be collected within 2 business days. If you have already reported a missed collection, please allow 2 business days before reporting it again. 

These requests are serviced Monday to Sunday. 

Indicates response required

Residential address

Pick-up location

Which collection has been missed?


Your details



Privacy & Personal Information Protection Notice
Purpose of Collection: For investigation of issues reported by user
Intended recipients: Officers of the Council of the City of Sydney
Supply: While the supply of information is voluntary, insufficient information may result in your request not being processed
Access/Correction: Council officers or Government Information (Public Access) Act Requests
Storage: Council‘s Records Management Systems and Archives