Waste collection services, can occur anytime between 5:30am and 6:00pm on your scheduled service day.
If your waste collection service has been missed you can report this by completing the online form below.
We will endeavour to service all requests received before 3:30pm on the same day. Requests received after this time will be completed on the next business day.
Please note that these requests are serviced on weekdays only.
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Please Note: Your normal collection day is today, and collections can sometimes occur later in the day.
Please only report of a missed collection if you are sure your bin was missed, rather than just collected later than usual.
Privacy & Personal Information Protection NoticePurpose of Collection: For investigation of issues reported by userIntended recipients: Officers of the Council of the City of SydneySupply: While the supply of information is voluntary, insufficient information may result in your request not being processedAccess/Correction: Council officers or Government Information (Public Access) Act RequestsStorage: Council‘s Records Management Systems and Archives