Waste collection services can occur anytime between 5:30am and 6:00pm on your scheduled service day.
If your waste collection service has been missed you can report this by completing the online form below.
Missed services will be collected within 2 business days.
Please note that these requests are serviced Monday - Saturday.
Indicates response required
Please Note: Your normal collection day is today, and collections can sometimes occur later in the day.
Please only report of a missed collection if you are sure your bin was missed, rather than just collected later than usual.
Privacy & Personal Information Protection NoticePurpose of Collection: For investigation of issues reported by userIntended recipients: Officers of the Council of the City of SydneySupply: While the supply of information is voluntary, insufficient information may result in your request not being processedAccess/Correction: Council officers or Government Information (Public Access) Act RequestsStorage: Council‘s Records Management Systems and Archives