If your bin is damaged or missing you are able to organise a repair or replacement by completing the form below. Bin deliveries and repairs occur between 6am and 8pm on your scheduled day. Requests must be received by 2pm the business day before.
Please provide your best daytime contact number below as we may need to contact you prior to servicing your request.
Indicates response required
No further requests can be added to this issue. Submit the issue when ready.
You may report up to 3 different issues.You will need to submit additional requests if you have more issues that require attention.
You may report up to 5 different issues and a maximum of 10 bins of each type of issue.You will need to submit additional reports if you have more than issues that require attention.
RepairsWheel repairs - place bin in front of your property, right side up the night before your scheduled service.Lid repairs - place bin in front of your property, right side up the night before your scheduled service. Replacement/removal of old bin
Place bin in front of your property. If your old bin is full, it will be removed after the bin has been emptied on your scheduled collection day. Where the delivery of a new bin is required, this may happen a day before or a day after the date displayed below.Please note: If the scheduled day below falls on a public holiday, your delivery will occur on the next business day.
Your bin is scheduled to be replaced or repaired on: Date determined once address has been provided.
Privacy & Personal Information Protection NoticePurpose of Collection: For investigation of issues reported by userIntended recipients: Officers of the Council of the City of SydneySupply: While the supply of information is voluntary, insufficient information may result in your request not being processedAccess/Correction: Council officers or Government Information (Public Access) Act RequestsStorage: Council‘s Records Management Systems and Archives