Want to report a tree issue? Before reporting an issue please follow the link to the Tree Management information found on the City's website as your questions may have already been answered.
Please note that if a neighbour’s tree is affecting your property it is best to speak to the property owner directly. This is a civil matter in which the Council is unable to intervene. If an agreement is not able to be reached consideration should be given to mediation or it may be appropriate to lodge an application to be heard in the Land and Environment Court. See the ‘Tree Management’ link above for further information.
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Please note that Council will not prune/remove a healthy tree due to leaf, flower or fruit drop. This is considered a natural process, and the benefits that trees provide outweigh the minor inconvenience of regular property maintenance.
You can attach up to 3 photos of the incident.
Note that each file is limited to 10MB size and only JPG, JPEG, PNG, TIFF and GIF files are supported.
Privacy & Personal Information Protection NoticePurpose of Collection: This information is being collected for the purpose of investigating issues reported by user. Intended recipients: In order to deal with the information access request we may need to pass the information to City of Sydney employees and City of Sydney contractors. Supply: The supply of this information is required is voluntary. If you are unwilling to provide this information, the City of Sydney may be unable to provide access to City of Sydney services. Access/Correction: Please contact Customer Service on 02 9265 9333 or at firstname.lastname@example.org to access or correct your personal information. Storage: The Customer Service Unit at the City of Sydney, located at 456 Kent Street, Sydney NSW 2000, is collecting this information and the City of Sydney will store it securely. Other uses: The City of Sydney will use your personal information for the purpose for which it was collected and may use it as is necessary for the exercise of other functions.
For further details on how the City of Sydney manages personal information, please refer to our Privacy Management Plan.